Texas Department of Information Resources
TX DIR-SDD-2020
State of Texas DIR Teleconferencing Products for Information Technology
TX DIR ICT Co-op Contract Program Overview
Awarded Manufacturers:
- Lifesize
- Samsung
Awarded Product Categories – full pricing available here
- Lifesize End Point
- Lifesize Infrastructure
- Lifesize Software
- Lifesize Passport
- Lifesize Servers
- Lifesize Accessories
- Samsung Monitors/Accessories
- Samsung Mounts, Options, and Accessories
- Samsung Warranties
- Samsung Software
- Related Services and Installation
For additional product and service specifications for LifeSize products, please click HERE
For additional product and service speicifications for Samsung products, please click HERE
Contract Period
One-year term, with the option of three (3) additional 12-month extensions.
Authorized Dealer Program
SYNNEX offers a Dealer Program that provides select reseller partners the ability to sell to TX DIR-authorized entities using this contract. The Dealer is authorized to invoice the end user and accept payment on behalf of SYNNEX.
Agreement. To participate, please send request to txdir@synnex.com
- SYNNEX is responsible for reporting the sales and payment of fees to TX DIR.
- Vendor certifications/authorizations are required for participation.
SYNNEX Contacts
Team Contact: | txdir@synnex.com | 1-877-230-5680 |
Heather Hunter: | heatherh@synnex.com | 1-800-456-4822, Ext. 494064 |
Jennifer Koreniuk: | jenniferk@synnex.com | 1-800-456-4822, Ext. 494079 |
Freight
FOB Destination CONUS standard ground freight
ORDER PLACEMENT
All purchase orders will be sent to the approved Dealer on SYNNEX DIR-SDD-2020 contract and processed by approved Dealer directly.
Approved Dealer Ordering Instructions
FREIGHT
All TX DIR orders will be FOB Destination CONUS to the end user – Free standard ground freight within the continental United States. Special and/or expedited delivery requests will be charged to the customer.
WARRANTY
Every Lifesize videoconferencing product comes with a standard 12-month warranty that covers replacement of faulty equipment and patches for your current version of software.
Samsung products offered through the Texas DIR Contract should come with the standard warranty of three years.