Experience the Power of
Integrated Solutions
Maintaining data centers and on-premise solutions can be a complex challenge. SYNNEX SERVICESolv helps simplify the process through expert support, rapid repair times, maintenance agreements, and more. Our custom solution services include OEM enterprise integration, T1 OEM customization, engineering and branding, and post-sale support.
Experience the Power of Integrated Solutions
Maintaining data centers and on-premise solutions can be a complex challenge. SYNNEX SERVICESolv helps simplify the process through expert support, rapid repair times, maintenance agreements, and more. Our custom solution services include OEM enterprise integration, T1 OEM customization, engineering and branding, and post-sale support.
OEM Enterprise Integration Services
Appliance/Storage/Rack
From servers and storage appliance to fully integrated rack solutions, SYNNEX SERVICESolv Integrated Solutions provides the design, build, and installation of fully customized solutions that meet your solution design.
Engineering Design Services
Working in our onsite lab, the SYNNEX SERVICESolv Integrated Solutions’ in-house engineering team is equipped with tools that assist with new system prototyping and analysis and pre- and post-solutions design. If you have a project that requires extra engineering qualifications, our team of SERVICESolv engineers is available to support your needs. Our wide range of engineering services includes expertise in hardware, software, manufacturing, thermal, mechanical, and homologation. With these resources, SYNNEX is uniquely positioned to support various engagement models including vanilla architectures, purpose-built solutions, design refreshes, and chassis or component-level design requirements.
Branded OEM/White-box/Embedded
We work with nearly all mainstay white box, branded OEM, and embedded solution providers. Our highly qualified design engineering resources can provide comprehensive design and product support with services that include:
- Hardware-design
- Prototype build and test
- Early sample collection assistance
- Product training and road map updates
- Centralized access to vendor resources and tech support
- Managed field visits with vendor and SYNNEX resources
- Direct linkage into manufacturing and integration services
Customization and Branding
We create solutions that are both purpose-built and uniquely branded. While there are many ways in which you can customize your solution, sometimes the customization required causes a need for local and/or international compliance (homologation). SERVICESolv Integrated Solutions can help you secure the compliance certifications you need. Working with SYNNEX’ robust list of qualified partners, we have the capability to brand many different parts of an appliance and/or its packaging, including:
- Bezels
- Badges
- Decals
- Skins
- Serial#/Product Labels
- Branded Documentation
- Box/Carton Branding
- Silk Screening
Lifecycle Management
Keeping track of component end-of-life (EOL) can be a time-consuming task; this is especially true when using a high mix of components from a multitude of vendors, each with its own life-cycle approaches. Remove the complexities of managing multiple vendor component life cycles by having SYNNEX manage it for you. As part of SYNNEX’ value-added offerings, we simplify the life-cycle management process by creating trackers that will report on major life-cycle milestones for each component of your BOM. This allows us to effectively communicate to you, as our customer, when to take action on product end-of-life and decide on how to transition to the next generation. We support this through proper notifications of PCNs, planning for engineering resources, negotiating last-time buys, coordinating last-time purchases, and managing last-time shipments.
Post-Sales Services
Your customer’s post-sales experience is extremely important. To help, SYNNEX offers a broad range of post-sale services, including:
– Phone-to-Field Service Packages
– Help Desk
– RMA Management
– Repair/Rework
– Reverse Logistics
– Depot/Advanced Replacement of FRUs
Let Us Handle the Logistics
SYNNEX provides logistics support, including outsourced fulfillment, virtual distribution, and direct drop-ship to end users. Other logistics-support activities include supplier-managed inventory (SMI); generation of customized shipping documents; multi-level serial number tracking for customized, configured products; and online order and shipment tracking. We also offer turnkey logistics solutions designed to address the needs of large-volume or specialty-logistics services.
Our turnkey service offering is modular in nature and is designed to cover all aspects of the logistics life cycle, including transportation management, inventory optimization, complimentary product matching, reverse logistics, asset refurbishment, and disposal and strategic procurement.
Vendor Partners
