Technology-Based Recording and Conferencing Products and Related Services
TX DIR-CPO-5077
State of Texas DIR Technology-Based Recording and Conferencing Products and Related Services
TX DIR ICT Co-op Contract Program Overview
Contract Term Date: 08/04/2024 — Contract Expiration Date: 08/04/2027
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Approved Manufacturers |
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| Acer | Owl Labs | Ribbon Communications |
| AudioCodes | Pexip | Sangoma |
| Avaya | Poly | Samsung |
Full awarded vendor pricing available here
Additional product and service specifications for awarded vendors:
| Acer | Owl Labs | Ribbon Communications |
| AudioCodes | Pexip | Sangoma |
| Avaya | Poly | Samsung |
Contract Terms
This Contract shall be up to two (2) years (the “Initial Term”), with one (1) optional two-year renewal and one (1) optional one-year renewal (each, a “Renewal Term”).
Fees
All administrative fees due to DIR will be paid by the dealers based on the dollar value of all sales to Customers pursuant to contract DIR-CPO-5077. The Admin fee is 0.75% of all sales, net of returns and credits.
Order Placement
All purchase orders will be sent to the approved Dealer on TD SYNNEX DIR-CPO-5077 contract and processed by approved Dealer directly. All prices quoted to customers shall include the DIR Administrative fee.
Full listing of Approved Resellers can be found HERE.
Approved Dealer Ordering Instructions
Freight
All TX DIR orders will be FOB Destination CONUS to the end user – Free standard ground freight within the continental United States. Special and/or expedited delivery requests will be charged to the customer.
Warranty and Support Information
| Acer | Owl Labs | Ribbon Communications |
| AudioCodes | Pexip | Sangoma |
| Avaya | Poly | Samsung |
Service Agreement
Services provided under this Contract shall be in accordance with the Service Agreement as set forth in Appendix D of this Contract.
| Team Contact
TD SYNNEX Public Sector |
Evans Coleman
Contracts Administrator |
Destiny Lark Manager, Contracts Management |
| Evans.Coleman@TDSYNNEX.com | Destiny.Lark@TDSYNNEX.com | |
| 1-877-230-5680 | 1-864-360-9542 |
1-864-349-4713 |
Authorized Dealer Program
TD SYNNEX offers a Dealer Program that provides select reseller partners the ability to sell to TX DIR-authorized entities using this contract. The Dealer is authorized to invoice the end user and accept payment on behalf of TD SYNNEX.
Agreement
To participate, please send request to your TD SYNNEX Public Sector Representative, found on the map here.
- TD SYNNEX is responsible for reporting the sales and payment of fees to TX DIR.
- Reseller must submit a report of all sales, or report zero sales, by the 5th of each month through our reporting portal here.
- Vendor certifications/authorizations are required for participation.