SYNNEX e-Storefront Help

SYNNE e-Storefront Help

Allowing End-Customers to Enter a Purchase Order (PO) Number

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You can set your eStorefront to have customers enter a Purchase Order (PO) number in the Shopping Cart.

If you need them to upload a PO document also, that can be done too.
Here’s how to turn these PO options on:
  1. Log into the admin section of your eStorefront
  2. In the blue menu, go to My Storefront > Storefront Profile
  3. In the General Options section (about 3/4 down the page) you will see checkboxes that allow you turn on/off:
      • Display PO# field in Shopping Cart (with a pulldown menu to make it optional or required)
      • Enable PO Upload (Required)
Once you’ve set what you want, scroll to the bottom of the page and click Save and Publish, and you’re done!

‘Add to Favorites’ now available

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Now your customers can add items to their own Favorites list.

We use a traditional star icon for this.

Your customer will find it on the search results page as well as any product’s specification page.

Of course your customers need an account login in order to add that item to their Favorites list.

Once they DO log in, they will see a new Favorites page. They can add any favorites to their Shopping Cart, or delete them.

Be sure to tell your customers about this!

End-Customers Can Now Copy/Submit Previous Orders

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In our newest eStorefront version released today, your end-customers can now copy a previous order and submit it as a new order.
After the end-customer has logged in, they can click ‘Your Orders’ to see previous orders.
On the far right, your end-customers can click the Copy Order link, and it will take all the items and quantities from that order and add it to their cart.
Item already in the cart will be replaced by what was in the order they just copied.
If one or more items are no longer available, they will not be added to the cart.
We hope your customers take advantage of this simple time-saving feature!