By default, each end user is charged what you have set in My Storefront > Enduser Expenses.
But you can change that rate – or even offer them free shipping if you want.
NOTE: if the shipping cost you select is LESS than what it actually is when we ship it, the difference will be taken from your profit (and you will be billed for the difference if your order profit does not cover this difference).
Example:
- if you set a shipping cost of $5.99 but
- the actual shipping cost is $10.00,
- your profit will be deducted by $4.01
Here’s how to change shipping by end user:
Login into your eStorefront Admin site.
From the blue navigation menu, go to My Storefront > Enduser Accounts.
Find the end user whose markup you want to change and click Edit.
Now you’re on the Edit End User screen.
Scroll down to the section marked as Individual End User
Billing Expense Management.
This enduser is being charged the default rate, because Global End User Expense is selected.
To offer free shipping (meaning we will take the shipping costs out of your profits):
- select the 100% charge on Reseller option and
- click the Update button.
- select the 100% charge on End User option
- enter the Expense Markup you want, and
- click the Update button.
To charge a set shipping fee for the end user:
- Select Charge (End User)
- Pick one of the 3 price options OR enter your own rate and
- Click the Update button
That’s it! Use the same method to change other end users’
shipping if you wish.