As an eStorefront administrator, you have control over who
from your firm also has administrative access to your eStorefront.
- changes you make in ECExpress User Admin are also saved in eStorefront User Admin, and vice versa.
From the blue navigation menu, go to My Storefront > User Administration:
You will see a listing of people from your firm who have logins.
If the person has a Y in the Storefront column, that means they can log into the eStorefront and make changes EXCEPT on the Storefront Profile page.
If they have a Y in the End-user Pricing Maintenance column, that means they can affect pricing in the eStorefront.
- Add – add a person from your company (not an enduser) to have eStorefront access
- Edit – change the settings of a person
- Delete – remove a person from having access
- Unlock – if a person unsuccessfully logs in after 5 attempts in one session, their login is locked. This is a security feature. This button removes that lock.
To Add a new user, click the Add button.
On the Create User Login screen, you can:
- Choose someone who is a company contact but does not have a login, or
- Add a brand new person
First, from the “Choose from existing contact from this account” list, look to see if the person’s name is already there. Do NOT select a person with **** in front of their name…that indicates they already have a login and are on the User Administration page you were just on. There’s no need to create a new login.
If the person does NOT have **** in front of their name but is in the list, select them and then enter a User ID…something that identifies what they are logging into.
Scroll down to the User Rights section and check the boxes beside the permissions you want that person to have.
If you’re setting up that person as an administrator, like yourself, choose Select All, then click Submit to save.
Now that person will receive an email from our EC Services letting the person know:
- Their account has been created, and
- They need to click the create a password link in the email.
They have 24 hours to create their password.
To edit a current user, click the radio button beside their name and click the Edit button:
In the User Information section, you can change the person’s:
- Name
- Whether their account is active (or not)
- Title
- Phone, Fax
You can also reset their password.
Make any changes you need to and click the Submit button in that section.
Note that User ID is NOT editable.
If the person has forgotten their password, you can check the Reset Password and click Submit. That will send them an email with a link to reset their password.
Further down the page you can change the person’s User Rights.
Again, make the changes you require and click the Submit button in that section.