Service Scope
- Support for Windows 8, 10, Android, iOS, Mac OS, and Chrome
- Installation and configuration one (1) smart thermostat to the existing HVAC system
- Addition of the smart thermostat to client’s existing wireless network
- Validation of available network signal strength before installation
- Update both software and firmware on the new thermostat, as needed
- Download the remote-control app for Windows 8, 10, Android, iOS, Mac or Chrome (up to 2 mobile devices) and assist with registering smart device account setup
- Demonstrate both how to change thermostat batteries and how to use the new thermostat system
- Support for legacy versions of Windows XP, Vista, and 7
- Support for Linux
- Home Wi-Fi setup (Add-on available at an additional fee)
- Providing parts or accessories
- Structured electrical service – Our Field Technician will connect to an existing power plug but will not do any electrical wiring
- HVAC electrical work
- Usernames and passwords
- Network names and passwords
- Make and model numbers
- All needed cables or accessories