SYNNEX e-Storefront Help

SYNNE e-Storefront Help

How to Set Up Special Pricing for a SKU

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There are three things you need to set up Special Pricing:

  1. Our Sku # (not the manufacturer part #),
  2. The price you want the sku to be,
  3. The end-customer(s) the special price applied to. If the price applies to all end-customers – current and new – Special Pricing can handle that also.

How to set up Special Pricing:
Log into the eStorefront admin page and go to: My Storefront > Enduser Pricing > Special Pricing

Enter the sku # in the field provided.

Enter the price you want all end-customers to see and click Create to save it.

Once saved, you can:

  • change the price,
  • set the maximum quantity of skus sold at that price,
  • change the Special Price, or
  • delete it.

If you want to check the price of the at anytime, you can go to My Storefront > Enduser Pricing > Check Pricing.

How to Create a Coupon Code

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Coupon codes are a great way for you to reduce pricing on particular skus or on an order total.
You can reduce the price of a sku or an order total by:
  • a dollar amount
  • a percentage
Here’s what you need to set up a coupon code:
  • coupon name (something meaningful to your customers)
  • for a sku discount:
    • the sku (NOT the manufacturer part number)
  • for a cart total:
    • the minimum cart total
  • the discount type:
    • percentage off, or
    • dollar value off
  • start and end dates
  • the quantity of coupons you want available
  • whether the coupon can be combined with other coupons.
Codes are entered by your end-customers in the shopping cart page.
IMPORTANT: when you use coupon codes, any reduction in pricing will be billed to your account if the price you’re selling at is below your cost!
 
To set up a coupon code:
Login to the administrative section of your eStorefront.
In the blue navigation bar, go to My Storefront > Enduser Pricing
Click the Coupon/Access Codes tab.
By default, the system takes you to the page for setting up a sku.
Here is an example of how to create a sku coupon code for:
  • $5 off a minimum of three APC Net7 Power bars (Example SKU 111578)
  • minimum price of the power bar must be $14.83
  • minimum quantity must be 3 or more
  • cannot be combined with other coupons
  • coupon is valid for 5 days, and
  • will expire after it’s redeemed 100 times

To set up a coupon code on an order (cart total) click the ‘Order’ link.

Here is an example of how to create an order coupon code for:
  • 5 percent off a cart total of $1000 ($50 off)
  • coupon CAN be combined with other coupons
  • coupon is valid for 5 days, and
  • will expire after it’s redeemed 20 times.
 
Always click the ‘Save’ button to save your coupon codes.

Once your coupon codes is saved, the page will update and you can log in anytime to see how many coupon codes have been redeemed.

You can also edit or delete the coupon if you wish.

Now you need to turn on the Coupon Code entry field in on the shopping cart page:

Go to My Storefront > Storefront Profile

Scroll down to the option, click the checkbox and leave it as optional.

 
Now click the ‘Save and Publish’ button at the bottom of the page and your customers can start entering their coupon codes!

Price Groups Now Include Ability to Set Markup by Vendor

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If you’re familiar with using our Price Groups, you know you can create different markup percentages based on the end-customer, the product category, or a combination of both.

Now you also have the ability to create different markup based on the vendor (manufacturer).

The process is the same as creating a price group. Once you’ve given the group a name, a percentage markup and saved it, you can click the Select Product Vendor link and select the manufacturer(s) you want.

Once you select it, a list of manufacturers appears, so you can select the ones you want. You may see several vendor names that are the same; to be inclusive, select them all.

Save your choices and you’re done!

Default markup: rounding up pricing

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Here’s how to do it:

Login via your eStorefront Admin url.
From the navigation menu, go to My Storefront > Enduser Pricing
Click the checkbox to turn rounding on, and enter the amount you want to round up to.
 
Examples:
  • 0.29 would round up $23.45 to $24.29
  • 0.99 would round up $23.45 to $23.99
  • 1.00 would round up $23.45 to $24.00
Note that if you have an Special Pricing set for any skus, round up will NOT be applied.
We hope you find this feature useful!

Creating margin ranges for all/specific end-customers

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Have a look at the new Margin Range tab, in My Storefront > Enduser Pricing.
Now you can set specific margins for lower-cost items for all or specific end-customers.
You must have at least 1 end-customer created for Margin Ranges to work.
Margin Ranges override your default margin setting.
Price Groups and Special Pricing override any Margin Ranges you’ve created.
Your maximum markup is 100% per line.
To add a new line, click the Add Line button.
Clicking the Remove Line button removes the newest (bottom of table) line you created.
Here’s how margin is determined on a line-by-line basis.
Create as many lines as you need, then click the Submit button to save your work.
Need to create a Margin Range for a specific end-customer?
Just select their name from the pull-down list, enter the ranges you want and click Submit to save:
We hope you find this new feature useful!

Assigning Price Groups to Specific End-Customers

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There are two things that must be in place before you do this:

  1. The end-customer(s) must have created an account, and
  2. You need a Price Group to select from.

(Here’s our post on How to Use Price Groups to Create Different Product Category Pricing)

From the blue navigation menu, go to My Storefront > Enduser Pricing.

On the Enduser Pricing page, click the Price Group tab:

IMPORTANT: BY DEFAULT, ANY PRICE GROUP YOU CREATE IS AUTOMATICALLY APPLIES TO EVERYONE until you add specific end-customers you want the Price Group applied to.

End customers must have an account (and they must log in to see the different pricing).

On the Price Group to you want to assign, click the Show End User link beside it:

To apply the Price Group to a specific end-customer:

  1. Make sure you have the correct Price Group selected (A)
  2. Click the end-customer(s) from the Available End Users box (B)
  3. Click the apply button (C ) to move them to the Associated End Users box (D)

Click the Update button underneath the Associated End Users list:

Now only Jane Doe will see a 5% markup on Printers/Supplies after she logs in and starts shopping,

To remove an end-customer from the Price Group:

  1. Click the end-customer in the Associated End Users box,
  2. Click the Remove arrow so her name appears in the Available End Users box, and
  3. Click Update to save

 If you know the enduser number, you can add it quickly by:

  1. Clicking the End User# radio button,
  2. Entering their End User number, and
  3. Clicking the Add button.

Use Price Groups to Create Different Product Category Pricing

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When your eStorefront was set up, you gave us a default product margin you wanted applied to all skus.

You may want to charge a different margin on the product categories featured on your homepage.

For example, if your default store markup is 10%, you may want to set a margin on Printers/Accessories of 5%.

To do this, you would create a Price Group.

Here’s how to do that:

  1. Log into your eStorefront Admin site.
  2. From the blue navigation menu, go to My Storefront > Enduser Pricing.
  3. On the Enduser Pricing page, click the Price Group tab.
  4. On the Price Group Maintenance page, here are the steps to create a price group:
  5. Give your price group a name that’s relevant to you.
  6. Click the Create button on the far right.
  7. Assign a percentage for the Price Group.
    To mark it up based on your cost from us, make sure ‘Cost Based’ is selected.
  8. Make sure the checkbox to the left of the Create button is checked, then clicked the Create button.

Your Price Group is saved! Newest price groups will appear at the top of the page.

Now it’s time to assign the Printers/Accessories category to your price group:

  1. Click the Select Store Group link
  2. Click the Add Store Group button
  3. Click the Printers & Print Supplies checkbox and then click Add selected.
  4. Make sure the Cost based radio button is selected, then click the Update button.
  5. Click the Build Price Groups link to go back to the Price Group page.

Now your 5 percent markup is now live and being applied to all your end-customers who shop Printers/Supplies.

To turn off your price group, deselect its Active checkbox and click the Update button.

How to Change Your Default Price Markup

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Log into your eStorefront via the Admin page.

From the navigation menu, go to My Storefront > Enduser Pricing

You’ll land on the Default Markup tab on the Default Markup Maintenance page.

By default, enduser pricing is based on your cost from us times the percentage you enter. This is cost-based markup, and this option is already selected for you.

To change your markup, enter the percentage you want.
Note that you can enter 2-digit decimal numbers.
Click the Update button to save your changes.

Want to round up all pricing to the next dollar value (e.g. $4.56 round up to $5)?
Check the Round up Price box and then click Update.

The Manufacturers Suggested Retail Price (MSRP) based option should only be used when:

  • The enduser price you want on your store is based on MSRP (not your cost from us)
  • You want your price marked DOWN from that MSRP price.

Example:

Supposed you want your store’s products to be 10% off the MSRP price.
Here’s how you’d set that up:

  1. Enter -10% as the Default Markup
  2. Click the MSRP based button
  3. Click Update.