SYNNEX e-Storefront Help

SYNNE e-Storefront Help

How to set payment methods per end-customer with PayPal

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If you have an eStorefront set up with PayPal, you can set which payment options are available to each end-customer during checkout.

The Storefront Profile page determines what all your customers will see:

  • If BOTH PayPal and Bill my account are checked, all end-customers will see BOTH payment methods and be able to select one or the other (1)
  • If ONLY PayPal is checked, all end-customers will see PayPal only
  • If ONLY Bill my Account is checked, all end-customers will be submitting POs only.

(1) You can change this at the end-customer level by going to My Storefront > Enduser Accounts and clicking Edit for the End-customer you want to change.
Example: if you have BOTH selected on the Storefront Profile page but one to set an end-customer to PayPal only, make sure Enable Paypal is checked and Enable Bill My Account is NOT checked.

 

 

 

 

How PayPal works during checkout

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Now accepting PayPal

PayPal credit card processing as an option for resellers who want to have a credit-card billling eStorefront.
Here’s how it works…
The end-customer:
  • adds products to their shopping cart
  • goes through the checkout process by entering bill-to/ship-to information
  • clicks the PayPal button
  • is taken to reseller’s dedicated PayPal page where they can:
    • Log into their personal PayPal account and authorize payment w/credit card they have on file, or
    • Enter their credit card info on the PayPal site.
Once the PayPal transaction is successful, the end-customer is returned to the eStorefront and sees their order confirmation message and number.
The end-customer will receive an email from PayPal with their credit-card transaction confirmation.
We will :
  • pick/pack/ship the order to the end-customer, and
  • invoice the reseller for the order total.
You do NOT need to approve PayPal orders. They will flow through our system and you’ll be contacted ONLY if there’s an issue with the order.
If the end-customer has closed their browser before the transaction has completed, the order is set to EUSubmit. The reseller should log into their eStorefront, review the order and contact the end-customer directly to follow-up.
If PayPal rejects the end-customer credit card, the transaction becomes a cancelled order in the reseller’s account.