Avaya Launches Intelligent Xperiences™

You spoke, and Avaya listened — Avaya has simplified the branding of their portfolios. Avaya Intelligent Xperiences (Avaya IX), includes Contact Center, Unified Communications and Collaboration, Services, and Mobility. Avaya IX creates a seamless engagement experience for you and your customers. Check out the new branding on the Sales and Partner portal and look for more updates to come.



Auto Renewals for IPOSS Contracts are Here

To help drive IPOSS renewal rates and streamline the process, Avaya has updated the AIS Renewal portal with auto-contract capabilities. This is a huge time and resource saver with auto-generated quotes and reminders so you never let a renewal slip by again. And you can opt-in or opt-out depending on the business case.

This was highlighted in the latest roadmap review. If you were unable to attend, you missed out on several exciting updates. Watch the latest session HERE.


Earn up to $10,000 Selling Select Avaya IX™ Devices

Dollars for Devices Q4 Booster is now live. Avaya has rolled out this Q4 Booster to incentivize partner sales associates to sell Avaya IX devices. This incentive is available to all Avaya Edge Partners in good standing. Don’t wait! This booster only runs through September 30. Here’s everything you need to get started:


Check out Avaya’s full list of promotions..


Feel the Skill Burn with Avaya Trainings

Whether you’re new to Avaya, need a quick refresher, or want to turn up your skill set burn, we have a RapidRamp training for you.


RapidRamp Training Schedule
August 6 J Series, K Series, B Series, Huddle Room & Headsets
August 8 Onboarding for Westcon/Synnex Avaya Partners
August 13 Comparing IP Office Cloud, Premise & Hybrid
August 15 Avaya Hospitality Solutions
August 20 Loyalty2gether Promotion – IP Office Focus

Also, check out SYNNEX GOVSolv website and the Education Microsite with more upcoming events and resources.

Want to brush up on previous RapidRamp trainings, click here.


More Ways SYNNEX/Westcon Elevate Your Avaya Business

Intro to Cloud Secure Webinar: FedRAMP Authorized UCaaS Solution

Join us on Wednesday Aug 21 at 2:00 p.m. ET to learn how you can respond to — and win — SLED and FED cloud UC opportunities with Avaya’s FedRAMP-Authorized UC Government Solutions Portfolio.

As a SYNNEX/Westcon partner you’ll learn during this webinar how you can help your government clients take advantage of a subscription-based UC as a Service (UCaaS) solution that includes hosting, implementation, management, maintenance, and technology refreshment of the service. Avaya’s Aura® Communications Manager UC portfolio is available as a FedRAMP-authorized solution with an Authority to Operate (ATO) at the moderate level.



Westcon Avaya Business Development Team

Whether it’s helping ensure that all appropriate employees in your customers’ businesses have Avaya SSO Logons and Avaya One Source Access, or providing solutions and product certification guidance, our Business Development team is here to help.

Need help with a quote or aren’t sure who your sales rep is? We can help with that too. Reach out to us at:

Westcon Avaya Professional Services Team

Are you curious about how to create a design for a system? Our team of experienced professionals can walk you through Westcon’s IP Office Configurator tool, help you request a design from our sales engineers using the JIRA portal, and even assist you with using Designer on the Avaya One Source Landing page.

Think of our team as an extension of yours. Contact us at to learn more.

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