News

Avaya Nation

While waiting in line for the barista to make your cup of morning joe, Avaya makes the most of your time —just 2 minutes — helping you stay informed and up-to-date on the latest Avaya everything with the Avaya Nation App. Avaya Nation makes it easy to:

  • Stay up-to-date on the latest Avaya business, industry and local news and information
  • Receive personalized notifications on breaking news and announcements
  • Connect with your community by posting photos, stories and feedback
  • Share relevant content and become a social thought leader
  • Make it all fit elegantly with your on-the-go lifestyle

Join the program today by registering at #AvayaNation or downloading the app.

 

 

Avaya Strengthens Cloud Portfolio

At ENGAGE, Avaya introduced key new cloud solutions that not only strengthen its portfolio, but enable you to deliver the cloud products and services your customers demand.

Utilizing its deep experience in communications, “Intelligent Xperiences” (IX) products make it even easier for solution providers to create intelligent communications experiences for their customers.

Get ready now for OneCloud ReadyNow Private Cloud Service, a fully turnkey, engineered private cloud based on the Aura software stack that gives customers a cloud-like experience with the security and performance of an on-premises deployment.

Expanded relationship with Verint introduces cloud deployments for Avaya Workforce Engagement Management, improving customer service through operational intelligence in the contact center. Learn more about how Avaya’s more robust cloud portfolio can elevate your business.

Business Operation Updates

Manage Your Business More Efficiently

Westcon and Avaya take the hassle out of managing your business by giving you the information and tools you need to drive efficiency. The pricing and lifecycle notifications below are key for your Operations team. If you’re unsure how to sign up or execute these notifications, please contact our team to walk you through the exercise

Pricing and Lifecycle Notifications:

 

Tools

Whoever is Typing, Please Put Yourself on Mute!

We’ve all said or heard this in meetings. In its most recent Partner newsletter, Avaya shared tips about handling such meeting faux pas, as well as a variety of other tips and tools to help you keep your business on top of what’s happening. Sign up now for the Partner newsletter, a valuable tool for your business arsenal!

Check out the latest edition

 

Support

Device Enrollment Services (DES) for the Avaya Open SIP Portfolio

Administrators need control over which devices can join their network and they need to direct ship phones to harsh environments without requiring an expensive security staging area. Avaya is making device deployment simpler and faster by eliminating the initial staging step. Avaya’s Device Enrollment Service (DES) provides a direct, secure, and automatic device deployment mechanism on the open SIP J Series and Vantage Avaya endpoints.

Benefits:

  • Rapid deployment out-of-the-box without pre-staging
  • Improved customer satisfaction with reduced time to service
  • Reduced staffing resources, costs, and time
  • Decreased management complexity through automated provisioning
  • Streamlined device configuration and management
  • Simplified troubleshooting: if something goes wrong, reset the device to factory defaults and reboot. Westcon is developing an offer that provides this service – stay tuned for updates.

 

Promotions

Keep Your Resolution to Make 2019 Your Most Profitable Year Yet

By February many people give up on their New Year’s Resolutions, but Westcon makes it easy for you to stick to yours with Avaya offers and promotions that not only enable you to provide your customers with the solutions they need, but also deliver discounts that will keep you on the right track to success.

FY19 Q2 Offers and Promotions

Training

RapidRamp and Upcoming Webinars

Check out March’s training opportunities so you can learn more and earn more for a strong year-end close. Want to catch up on previous training sessions? Get free access to our previous RapidRamp enablement sessions.

 

RapidRamp Training Schedule
March 5 IP Office 500v2 Hardware Overview
March 12 IP Office 500v2 Application Overview
March 14 Onboarding for New Avaya Partners
March 19 Designing IP Office with Westcon IPO Configurator

 

SYNNEX GOVSolv

Westcon and SYNNEX are positioned to help you grow your government business with grant programs, contract help, technical support and government-focused roadshows coming to a city near you. Learn more about SYNNEX GOVSolv.

SYNNEX also has the solutions and expertise to assist you with your education business in the both the K12 and Higher Education markets. Find out more on our Education Microsite.

 

 

Spotlight

Get Ahead by Staying Ahead

Keeping up with product evolution and changes is a daily challenge! When you’re in a sales role, it’s important to be confident in your portfolio knowledge so you can help your customers make the right investment in their UC solutions. Avaya has a multiple new training sessions to help you stay ahead of your customers’ needs.

New Avaya Learning Sales Trainings