Stage 1

Register for a CCO ID

Your CCO id gives you access to and provides access to Cisco information and resources 24/7. NOTE: If you are a partner employee, ensure you are associated to your Cisco partner business name to enable you to have access to resources via Partner Self Service (PSS).

Access the Channel Partner Welcome Kit

This online partner kit contains links to tools and programs designed to help you succeed in today’s markets. We encourage you to take advantage of these materials to grow your Cisco practice.

Visit and Bookmark “Partner Self-Service”

Gain access to the right partner services by keeping your profile information and tool access levels up to date.

New Cisco Partners must:

  1. Identify your Partner Administrator
  2. Confirm Partner Account Information
  3. Add Additional Employees (Invite via the PSS tool (Preferred Method)
  4. Authorize and assign employees job roles in Partner Self Service
  5. Confirm employees all have Partner level by accessing the Cisco Partner Central website



Handy Tip

A handy tip for all Cisco websites is to enter the root ‘’ and add in the abbreviation of the tool you are seeking. Here are a few examples:

Stage 2

Download Partner Guide to Your Desktop

The Partner Guide is an all-in-one information source on program, tools, and resources for the Cisco Partner Community; the PDF file can be downloaded to your desktop/laptop for off-line access and is easily searchable for instant access to relevant information.


Download Sales Connect Mobile App

Find the trusted Cisco content you need to close more business, now available anytime, anywhere across your desktop and mobile devices (iOS and Android).



Subscribe to Cisco Channel Partner Newsletter

The Cisco Channel Partner Newsletter is a bi-monthly publication that provides updates on: Programs, promotions, products, training’s and events.


Stage 3

Learn About Incentives and Promotions

Partner Deal Incentives help you get the best pricing that you’re eligible for. There are 2 type of incentives:

  1. Registration programs: Long-term incentives that reward you for the value you add to a deal.
  2. Promotions: Short-term, portfolio-specific discounts designed to help you increase profitability and win competitive deals.


Visit the Value Incentive Program (VIP) Website

The Value Incentive Program (VIP) offers monetary rewards to partners who focus their practice on technologies that are part of our architectures or emerging offerings. Enrollment is mandatory for all participating partners.

  1. Attend the VIP launch calls
  2. Ensure you are familiar with the skus that are part of the VIP program and include them in your customers BOMs to maximize your profitability


Bookmark Support Pages

Need Cisco Help? If you don’t find what you need in the options below call us at 1-800-553-NETS.


Stage 4

Get Help Finding Services for Each Product

Get help identifying which services are available for each product.

Reduce Quoting Time with Cisco’s Quick Pricing Tool

The Cisco Quick Pricing Tool (QPT) is designed to help you quickly generate a bill of materials and estimate pricing for Cisco solutions addressing the needs of small to midsized customers. To Request Access Please send an email to with your: Company Name, Cisco ID, Email Address and Distributors


Get Started with Cisco Commerce

Cisco Commerce, a Cisco sales platform, allows partners to register deals; browse through the rich catalog; configure and price products, software, and related services; and submit orders. Cisco Commerce also interacts with Cisco’s internal sales tool, (SFDC), to share opportunities resulting in quotes and orders.


Stage 5

Lead with Services – Smart Net Total Care

Our services proactively support, optimize and help secure your network so you can pay more attention to running your business. Smart Net Total Care helps solve problems faster, improves operational efficiency, and reduces the risk of downtime. It gives you more time to focus on business innovation while proactively supporting your infrastructure. What You Get:

  • Global, 24-hour access to the Cisco Technical Assistance Center for covered devices
  • Advance hardware replacement — including 2-hour, 4-hour and next business day options Access to operating system (OS) software updates and upgrades
  • 24-hour access to Cisco online resources


Visit the Competitive Portal

View competitive technology information from leading industry vendors by company including Industry reports and Enterprise, Collaboration, Data Center and virtualization and Security Battlecards.



Check Out the Partner Calendar of Events

The Calendar is a single location to view Partner Enablement activities relevant to partners in the US/C Theater.


Create Demand Generation Programs with Partner Marketing Central

In order to stay relevant in this digital world Marketing and Sales must engage with customers when, where and how they want to, to deliver relevant and delightful experiences online. Cisco Partner central includes: Digital Campaigns,

Demand Generation Services and Digital marketing enablement.


Stage 6

Take the Sales New Hire Acceleration Program Training (SNAP)

This virtual Training for Partners curriculum focuses on product and solutions training, but also provides critical information on sales positioning. Targeted for Account Managers and Systems Engineers, the SNAP Virtual Training builds your knowledge across Cisco Architectures and helps you understand how to position and sell Cisco solutions, products and service.


Take the Cisco Stealth Watch Training

The SalesConnect Briefcase contains Training for Partners’ SE and Sales teams.


Join the Cisco Learning Community

This community allows users to interact, collaborate, learn, mentor, and

prepare for certification exams through Discussion forums, Blogs, Video

Interviews, Wikis, Other Web 2.0 technologies.


Stage 7

Join the Cisco Learning Community

The Cisco Support Community is a web site developed by Cisco to enable social networking opportunities, support discussion forums, chat, electronic messaging, survey tools, blogs, wikis and other collaborative tools that Cisco elects to make available in its discretion for users of the Site. These Services allow users to create personal profiles that can be searched and viewed by other user.



Review Cisco Capital Offerings

Financing through Cisco Capital can help you address your business’s critical needs. We make it possible for you to focus on your key business objectives such as increasing productivity, maintaining profitability, and improving competitiveness through innovation.


Access the Global Proposal Library

Save time, deliver accurate proposals, and win more deals with this library of free, Cisco-approved proposals from Global Proposal Services


Stage 8

Contact PDI Technical Advisors to Meet Customer Needs

Planning, Design & Implementation Technical Advisor is a global team that provides support to specialized Partners working with the Collaboration, Data Center and Enterprise Networking technologies. PDI TA fills the gap of support between presales (Account Team, SEs and Partner Helpline) and production systems (TAC).


Consider Cisco Refresh in those Cases When Buying New Equipment is Not an Option

When you offer Cisco Refresh, you are offering your customers the same performance and peace of mind as when they buy new Cisco equipment. This peace of mind is earned through Cisco’s ISO 9001/14001 certified, comprehensive, and proprietary re-manufacturing process and is backed by the same Cisco warranty.


Find Solutions

Find Solutions by Topic:

  • Analytics & Automation
  • Cloud Collaboration
  • Data Center
  • Enterprise Networks
  • Internet of Things
  • Mobility
  • Security
  • Software Define Networking


Stage 9

Browse Featured On-Demand Webinars

Business, technical, and industry experts share best practices on the latest networking solutions from Cisco. Browse our featured on–demand webinars or interact with Cisco in real time by registering for an upcoming live webinar via the Upcoming Webinars tab below.


Connect with Other Partners

Find Cloud and managed services offered by our partners, Technology solutions created by Cisco and our partners and Cisco Compatible, SIP approved solutions that deliver business outcomes.

Let's Get Started Delivering Results Together

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