About John Phillips | Vice President of Sales
John solves problems. Whether it’s how to grow recurring revenue, get more credit, or navigate the competition, he is an SMB reseller’s best asset. For over two decades, John has helped shape the SYNNEX sales team into the relationship-driven resource that it is today. From his start as a Junior Sales Rep to his senior leadership role today, John consistently puts customer outcomes ahead of personal and leads by example.
Today, as Vice President of Sales, John spends much of his time helping his team identify new business opportunities and close deals. But, his win-win approach means that he is just as focused on SMB reseller success as his own team’s – the more each customer grows, the more opportunity there is for everyone.
One of John’s biggest joys is educating SMB resellers, whether it’s through an online training portal, at a Channel conference, or even just a one-on-one phone call. If he can use his business intelligence, work ethic, and personal interest in their success to move them even one step in the right direction, he considers that a goal worth his best effort each and every time.
About Camden Fuller | Sales Manager, SMB Connect
Cam understands how his customers do business. He knows their stories because he’s lived them throughout his career. From how they develop new business to the best ways to structure deals to what keeps them awake at night, Cam understands their management principles, growth objectives, and metrics. And, that’s not just intellectual knowledge — he’s honed this expertise for nearly a decade, working with more than 100 resellers on their product management strategies.
As the SMB Sales Manager, Cam is focused on service, regardless of his customer’s size. Anyone can communicate product pricing and availability to customers, but Cam aims to engage them as a contributor to their business’ profitability. Cam values responsiveness, trustworthiness, and practical strategy as cornerstones of customer service.
One of his personal goals is to knock down barriers for his customers’ growth objectives. Whether it’s building vendor relationships, establishing credit, generating quotes, or just brainstorming ways to expand their business into new vertical markets, Cam is a resource that can generate revenue, and has proven it time after time.
Cam’s background in business development and product management give him a powerful advantage in the industry, and his no-quit attitude means he won’t leave a reseller hanging, waiting for information, or answers. Most importantly, Cam believes that every customer should feel valued, regardless of their size. Every customer deserves his best effort, and that’s what he delivers.
About Julianne Edney | Senior Program Manager
One of the ultimate reseller advocates, Julianne has proven her ability to deliver value and create opportunity for smaller-scale resellers time after time. Her wealth of successful experience on the SYNNEX SMB Connect team includes numerous strategic projects for cross-functional, sales, and business teams that enable marketing initiatives, grow business, and drive sales. Just a few of these projects include:
PROMOCentral — An application that scans all available marketing incentives, rebates, SPAs, and more resellers to determine eligibility quickly.
ECExpress — An eCommerce tool that makes is easier for resellers to do business with SYNNEX 24/7.
Virtual Tradeshows — An online event that allows vendors and resellers to connect and share information just as they would at a SMB Connect Roadshow. But unlike Roadshows, resellers can enjoy this event from anywhere and from any device, including smart phones, tablets, and laptops and access content on-demand for other 3 months.
Virtual Reality Demo Lab — A 3D immersive experience to showcase technology solutions where you can learn about a vast array of new technology solutions designed for real-life environments. We launched with the ‘Return to Work’ environment with plans to incorporate a boutique hotel, shopping mall, destination airport, community bank, and urgent care clinic. Here, we transform the modern Matrix environment into a smart city and onto Star Trek’s holodeck, where IT professionals can build custom solutions to meet their business requirements.
In her current role as senior program manager, Julianne continues to leave no stone unturned when it comes to helping smaller-scale resellers become more profitable through scalable, customized programs. Having built strong relationships throughout the Channel, Julianne brings in subject matter experts to assist with creating the right tools for SMB sales reps in the US and on an international level — including Canada, Japan, China, and Manila.
Julianne has the experience, knowledge, contacts, and expertise to help partners navigate through the channel to find the right people, opportunities, and resources for success. For Julianne, helping SMB resellers succeed brings a great deal of satisfaction.
“If I can narrow the playing field for smaller-sized customers to compete for and win larger deals … and then provide them with the right resources to do it, it’s a win for me.”
And, win she does — through well-honed, data-driven processes that are not only cost effective but deliver results.