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Texas Department of Information Resources

TX DIR-TSO-3784

State of Texas DIR Software Products and Related Services

TX DIR ICT Co-op Contract Program Overview

Awarded Manufacturers:

  • StorageCraft

Awarded Product Categories – full pricing available here (see attachment)

  • Products
  • Support
  • Upgrades
  • Maintenance and Renewal

For additional product and service specifications for StorageCraft products, please click HERE

Contract Period
One-year term, with the option of three (3) additional 12-month extensions.

Authorized Dealer Program
SYNNEX offers a Dealer Program that provides select reseller partners the ability to sell to TX DIR-authorized entities using this contract. The Dealer is authorized to invoice the end user and accept payment on behalf of SYNNEX.
Agreement. To participate, please send request to txdir@synnex.com

  • SYNNEX is responsible for reporting the sales and payment of fees to TX DIR.
  • Vendor certifications/authorizations are required for participation.

SYNNEX Contacts

Team Contact: txdir@synnex.com 1-877-230-5680
Heather Hunter: heatherh@synnex.com 1-800-456-4822, Ext. 494064
Jennifer Koreniuk: jenniferk@synnex.com 1-800-456-4822, Ext. 494079

Freight
FOB Destination CONUS standard ground freight

ORDER PLACEMENT

All purchase orders will be sent to the approved Dealer on SYNNEX DIR-TSO-3784 contract and processed by approved Dealer directly.

Approved Dealer Ordering Instructions 

FREIGHT

All TX DIR orders will be FOB Destination CONUS to the end user – Free standard ground freight within the continental United States. Special and/or expedited delivery requests will be charged to the customer.

WARRANTY

SYNNEX Corporation Distribution Return Policy

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