SYNNEX Announces Dedicated Support Program for Managed Security Service Providers

SYNNEX is expanding its extensive professional service portfolio with the launch of a dedicated Managed Security Service Provider (MSSP) support program. The new program is part of SYNNEX SERVICESolv’s field services expansion strategy and designed to ensure partners have the needed tools to create new revenue streams and increase profitability as more end-customers shift their focus to cloud environments.

“Launching a dedicated MSSP support program positions SYNNEX as a strong leader in full lifecycle support services and is another example of our commitment to helping partners succeed in today’s competitive market,” said Reyna Thompson, Senior Vice President, Product Management, North America, SYNNEX Corporation. “We are pleased to add this increased level of support focused on partner enablement, which will complement a number of our existing vendor relationships.”

Core program offerings include Network Operation Center and Security Operation Center support; enhanced premium support through GoldSeal™, which now offers Tech to Site installation and support; additional installation support; on-premise and cloud deployment; and ongoing education opportunities. The program adheres to industry best practices and can be fully white-labeled.

According to Karl Soderlund, Senior Vice President, Worldwide Channel Sales, Palo Alto Networks, “We are excited to see SYNNEX continue to invest in partner support and enablement at such a high level. This program will help MSSPs overcome many of the hurdles they face and allow them to maximize opportunities available with existing partners while winning net new partners.”

SYNNEX SERVICESolv also provides an extended portfolio of services offerings to further support resellers’ security business needs including:

  • Pre-sales support, remote and onsite configuration, 24/7 monitoring and management, system integration, asset tagging and labeling, rack and stack, penetration and vulnerability testing and certification training;
  • Security strategy and advisory services, security compliance assessments, VCISO managed services, source code reviews, incident response and remediation services, log analysis, forensics, social engineering and training, and certified ethical hacker certification;
  • Device-as-a-subscription programs with monthly pricing options. This offering allows end-customers to acquire technology through a flexible, subscription-based financing option with payment plans ranging from 24 to 60 months.

To learn more about the new SYNNEX MSSP support program, email fieldservices@synnex.com.