SYNNEX Stellr MSP Playbook

A managed service provider (MSP) is an IT solutions partner that provides and remotely manages
technological infrastructure for their customers. MSP services may also extend to managing
the end-user systems on a proactive basis (or under a subscription model). In this case,
the organization allows the MSP to monitor servers, firewalls, exchange servers, routers
and switches, and active directory servers from a centralized console.

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