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Administrators: how to create a new user at your company

February 14, 2014 by Tom Carswell

If you are your firm’s ECExpress Administrator, here are instructions on how to create a new user for your company.

  1. Log into ECExpress and go to Account > User Administration
  2. Click ‘Add’
  3. Select a name of existing contact in the pulldown menu  or create new contact.
    You MUST enter a User ID (employee ID number, email address, phone…something)
  4. You can select User Rights and Report Rights for that user at the same time
  5. Click the ‘Submit’ button at the bottom of page to save
  6. New User receives email from EC Support stating their ECExpress account has been created, and to click the link in the email to create a password
  7. User clicks link, enters password
  8. User is now logged into ECExpress.

Filed Under: ECExpress (Canada), ECExpress (U.S.), Tips and Shortcuts


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