SYNNEX supports your organization with a dedicated inside sale representatives aligned to all of our product line offerings and services products. The inside sales team is in place to support your day-to-day activities, including, but not limited to:

  • Pricing
  • Configuration
  • Technical support
  • Order entry
  • Expediting shipments
  • Schedule roll-outs
  • Registration
  • Special pricing

Contact your dedicated sales representative directly or contact us at proavsales@synnex.com.

The field sales executive is available to manage and enhance the reseller and SYNNEX relationship and will assist with training needs; identifying and leveraging key personnel for out-of-territory exceptions; face-to-face meetings with product and sales support resources; navigating direct account teams; coordinating end-user training events; and expediting quote requests, escalations, and priority allocations. The field sales executives will also act as the primary interface to our product management and marketing groups and manage other business-development activities as required to provide incremental business to you. Click here to contact the field sales executive team.

For more complex configurations and/or technical assistance, our certified solution architects and systems engineers are available for solution verification, to support opportunities in real time, and to participate in and support the technical discussion between you and your customer.

SYNNEX has a demo center located in our Greenville, SC, facility to be used for customer engagement. The demo center allows us to demonstrate new and innovative technologies a tangible way for partners and their customers.

Contact the solution architects and system engineers team at 1-800-756-2888 or vspresales@synnex.com.

In conjunction with our product management team, the SYNNEX business development team can provide support and expertise in a number of areas. We offer web-based and live training in SYNNEX programs. Additional tracking of status and certifications are available, as well as a number of valuable reporting tools like the SPIFF report and service contract renewal reports and notification and other business reporting through the SYNNEX ECE portal program.

We can assist with:

  • Authorizations
  • Creating a big deal
  • Marking a big deal as ?won?
  • Deal registration ? NBO and BCC
  • SPIFF reports
  • Service contract renewals
  • Certification requirements
  • Identified business reporting

Contact the business development team at VSBizDev@synnex.com.

Contact the product management team at VSPM@synnex.com.

SYNNEX has a dedicated marketing specialist team that handles digital marketing opportunities for resellers. These services include:

  • Three monthly packages (six-month commitment minimum)
  • Strategy calls
  • Management of paid search platform(s)
  • Custom content/blogs
  • SEO
  • Emails to client database
  • Website tracking and keyword ranking report

We also offer traditional marketing tactics such as:

  • Email blasts
  • Press releases
  • Event planning and management
  • Marketing plans
  • Telemarketing of current client lists only

For more information on reseller marketing services, please contact demandsolv@synnex.com.

For general questions, contact your SYNNEX VISUALSolv team at visualsolv@synnex.com