Keeping Your Mobile Workforce Working

July 16, 2020

Businesses up and down the supply chain are undergoing a digital transformation. Everything from work orders to pick and pack checklists are being converted to digital formats as distribution centers, pet food manufacturers, and fast-food operators go paperless. As part of this digital revolution, iPads and industrial tablets are deployed in manufacturing facilities to speed up transactions, complete jobs more quickly, and create more efficient workflows. Once used by consumers to read ebooks, more and more employees on shop floors are getting work assignments and making sense of information with smart devices.

Offering mobility and real-time data visibility to workers in the manufacturing and service industries equates to time savings and cost reductions. Here are just a few real-world examples:

  • Bearing and seal manufacturing company SKF witnessed productivity gains of 12% from engineering staff armed with tablets.
  • Office Depot, Inc. has saved some 1,000 hours per year in order-entry time by digitizing orders and transmitting them to the warehouse floor for processing on iPads.
  • Tablets and technology at Chick-fil-A allow cars to move through twice as fast as they do at a traditional speaker box drive-thru.

The Challenges of Mobile Devices

Maintenance engineers awaiting repair requests and drive through attendants taking customer orders have the same challenge. Devices must be readily available and charged when their shifts start. If iPads and tablets are uncharged, lost, or broken, employees can’t perform their jobs, and companies lose time and money. When a device is down, businesses lose both productivity and the capability to speed up transactions.

Like other work-related tools, if a mobile device is being used to perform a day-to-day job, it may not be taken home at the end of a shift. It needs a place to be charged and stored securely. In many cases, to be connected to a network for software updates. Devices that aren’t physically secured are at an increased risk for data breaches. . Losing valuable intellectual property and confidential data can cause a severe business disruption resulting in penalties, reputation damage and wasted employee time.

Some companies are spending unnecessary amounts of money trying to solve their mobile device challenges by hiring more people, creating more manual workarounds, or outsourcing the issue altogether. What if you can help them avoid many of these roadblocks and costs from the start?

While it may not be possible to eradicate system and equipment issues, there are solutions to decrease device downtime. Watch how organizations overcome organizational challenges by leveraging the FUYL Tower by LocknCharge. An Intelligent Asset Management System® that charges, stores, secures, and manages assets for most mobile devices.

Your Customers with a Mobile Workforce Need Smart Charging Lockers

The FUYL Tower comes in two sizes of either 5 or 15 individually-lockable mobile device compartments. Here’s how this solution eliminates many of the manual workflow processes of shared device programs:

Check-in/Check-out Program
At the start of each shift, workers use their assigned PINs or RFID badges to open an assigned locker and retrieve a device. At the end of the day, they put their devices back in a locker, where they will be charged and kept secure. In addition to physical security, the FUYL Tower’s embedded computer automatically applies security software updates to the Tower as they become available. This feature ensures that for Towers connected to a network, security software is up to date and more prepared against cyber attacks.

Device Loaner Program
What happens if a device goes missing, encounters a fatal error, or gets damaged during a shift? With an additional FUYL Tower for “hot spares,” no time is lost getting devices into the hands of workers who need them. Employees can simply use a PIN or swipe their RFID badge and be on their way with a loaner device for the day. The only time taken from IT’s day is providing the PIN or RFID access. Additionally, through the use of our open API, you can integrate the FUYL Tower in a workflow that works best for your business. Utilizing our API can help streamline device management for check in check out, break/fix, loaner devices, etc.
Read more about how to keep working devices in the hands of staff while balancing time, resources and budget.

Seamless Integration of Existing Software
A important way that allows the LocknCharge FUYL Tower to overcome organizational challenges is the API, which allows seamless integration of existing software and business processes. Incorporate FUYL Towers easily into your customers existing IT infrastructure with remote access and Tower administration via an Intelligent Management Platform. FUYL Towers are network enabled, and an optional Network Kit can expand network capability to each individual compartment to enable device updates and re-imaging while securely stored within the FUYL Tower.

Because you can communicate with the devices in the FUYL Tower, updates can be made remotely. For example, our API allows you to send work orders to specific devices as they sit securely in a locker overnight, so your workers are ready to start their day without missing a beat.

If you’re curious how an Intelligent Asset Management System® could integrate into your operational workflow, LocknCharge is here to help. LocknCharge exists to make life easier for the users of mobile technology by creating solutions that ensure accessibility and usability of devices at all times.

Get in touch with your dedicated LocknCharge team member, Ashley Hill.

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